Mediation 101: Certificate in Mediation Practice

  • mediation
  • MED101
  • 16 Students
  • ODeL

A practical, skills-based certificate that prepares you to mediate workplace, family, commercial and community disputes. Aligned to Article 159 of the Constitution of Kenya and the court-annexed mediation programme, the course blends online study with live role-plays, recorded practice and a supervised practicum.

On completion you will be able to run a full mediation from intake to settlement agreement, manage high-emotion sessions, and apply the ethics and legal framework that governs mediators in Kenya.

What you'll learn in this course

  • Unit 1: Understanding Conflict and ADR in Kenya
  • Unit 2: The Mediation Process — Intake to Agreement
  • Unit 3: Communication and Negotiation Skills
  • Unit 4: Ethics, Law and Court-Annexed Mediation
  • Unit 5: Family, Workplace, Commercial and Community Mediation
  • Unit 6: Mediation Practicum and Final Assessment

Entry requirements

  • KCSE mean grade C (plain) or equivalent, or a relevant diploma/degree. Professionals in law, HR, social work, education, community leadership and the clergy are encouraged to apply. Applicants must be 21 years or older.

Units in this course

  1. 1Unit 1: Understanding Conflict and ADR in Kenya
  2. 2Unit 2: The Mediation Process — Intake to Agreement
  3. 3Unit 3: Communication and Negotiation Skills
  4. 4Unit 4: Ethics, Law and Court-Annexed Mediation
  5. 5Unit 5: Family, Workplace, Commercial and Community Mediation
  6. 6Unit 6: Mediation Practicum and Final Assessment

Key dates

Classes start
7 September 2026
Applications close
21 October 2026
Impact Mediation Centre

Impact Mediation Centre is a Nairobi-based training and practice centre dedicated to the peaceful resolution of disputes. We train mediators and support the growth of ADR across Kenya in line with Article 159 of the Constitution.

Contact Us

Nairobi HQ: 4th Floor, Mediation House, Ngong Road, Kilimani Mombasa Centre: Nyali, Mombasa info@impactmediation.co.ke · +254 700 000 101 Help desk 8am to 6pm, Monday to Saturday

  • +254 700 000 103
  • 4th Floor, Mediation House, Ngong Road, Kilimani, Nairobi, P.O. Box 10234-00100, Nairobi

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